Industry News

Starting October 2015, MasterCard and Visa will usher in a major change in the U.S. credit card industry.  Credit cards will have microchips in them.  Consumers will use PIN numbers instead of signing credit card receipts.  And consumers will insert …

For an eighth consecutive year, Ace Hardware ranks highest in satisfying home improvement retail store customers. Ace Hardware achieves a score of 791 and performs particularly well in the staff and service factor. Menards ranks second with a score of …

“Sears is undergoing a significant transformation, and we fundamentally are changing the way we do business,” says Edward S. Lampert, Sears Holdings’ chairman and CEO in a company release. “Our performance in the first quarter highlights the challenges we are facing …

Westlake Ace Hardware is hosting a Salvation Army Fans for Families drive at its stores. According to a news release from the Salvation Army, heat is one of the leading weather-related killers in the United States and causes hundreds of fatalities …

A new “Truth About Shopping” study explores global consumer attitudes and behavior related to all areas of shopping today, including online, mobile and in-store purchasing, views about data and privacy, and preferences about the shopping environment and experience. Conducted by …

Sears recently introduced  Connected Solutions, experiential shops that bring together assortments of smart, connected home and personal automation products. For example, a customer could program his garage door opener to be notified by text when the door is open and closed. Could …

American shoppers dialed it back in April after spending at the fastest pace in almost five years. Household purchases unexpectedly fell 0.1 percent, the first decrease in a year, after a 1 percent gain the prior month that was the …