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Former NRHA President Frank Greenhaw Dies

Former North American Retail Hardware Association (NRHA) president, Frank Wesley Greenhaw, died June 4 at the age of 89. Greenhaw was elected and served as president of NRHA in 1990.As chief executive of McWhorter-Greenhaw, the longest-running retail store in the …

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Fire Destroys Historic Washington, D.C., Hardware Store

Family-owned and operated Frager’s Hardware, a 93-year-old hardware store in Washington, D.C., burned down Wednesday night after firefighters poured 20,000 gallons of water a minute on the blaze, according to a story in the Washington Post. The fire was first …

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Hardlines Inc. Takes Over Outstanding Retailer Awards Program

Canada’s premier awards program for home improvement retailers has a new home. The Outstanding Retailer Awards (ORAs) are now owned and managed by Hardlines Inc. Hardlines, which publishes the quarterly hardware/home improvement trade magazine Hardlines Home Improvement Quarterly (HHIQ) and …

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Friedman’s Home Improvement Names New CEO

Friedman’s Home Improvement, one of the largest locally owned home improvement stores in California, announced it is appointing Barry Friedman as its new CEO and president. The announcement is the result of a long-term succession planning process led by Chairman …

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Google Introducing Online Customer Service Ratings

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Smaller online merchants will soon be able to better compete with large online retailers like Amazon.com thanks to a multi-year deal Google made recently with an independent provider of customer service ratings and analytics of online businesses. Google has plans …

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