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On the Web

3 Ways to Connect With Younger Customers on Social Media

Taylor’s Do it Center

Running a successful business requires forward-thinking and establishing relationships with the next generation of customers, and social media is a great place to begin developing those relationships. Hardware Retailing spoke with Meg Taylor Walbridge from Taylor’s Do it Center and …

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Gen Zers Share Insights About Customer Service

Gen Z

Understanding your entire customer base is an important aspect of a successful business, as is understanding your employees. Hardware Retailing spoke with two members of Gen Z, Brandon Packer, an associate at Miller’s Hardware in Spokane, Washington, and Gerry Newenhof, an …

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Industry Expert Gary Petz on Store Planning and Layout

Store Planning

Store planning and layout can be a daunting task to develop a strategy for, but it is also instrumental to a successful operation. Hardware Retailing spoke with Gary Petz, vice president of Discovery Retail Group, about store planning and layout …

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On the Web: August

On the Web

There’s much more to discover from the August 2022 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

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On the Web: June

There’s much more to discover from the June 2022 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

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On the Web: May

On the Web

There’s much more to discover from the May 2022 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

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4 Ways to Make Your Outdoor Power Equipment Category a Destination

Outdoor Power Equipment

In 2010, Dave and Candy Gutierrez, owners of Placerville True Value, were looking to expand their one-store operation to fit their succession plan for their twin sons. Around that time, the owner of Airhill General Hardware in Penn Valley, California, …

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Your Consulting Questions Answered: A Q&A With NHPA’s Kim Peffley

Consulting

Hardware Retailing spoke with Kim Peffley, the director of organizational development and consulting for the North American Hardware and Paint Association (NHPA), about her industry experience, consultant offerings and leadership insight. Hardware Retailing (HR): What is your background and experience …

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