COVID-19 Updates
Home » Operations

Operations

Give Your Eblasts Purpose and Precision

eblasts

Eblasts are great ways to keep your most engaged customers up to date with the latest events and sales at your business. With simple, often free email marketing programs available to small business owners, the sky is the limit on …

Read More »

NRHA to Host Webinar on Managing Stress in the Workplace

webinar

Managing stress in the workplace is a priority under normal circumstances—but amid COVID-19 concerns across North America, this topic is both important and timely. To help retailers better support their teams during this crisis, the North American Retail Hardware Association …

Read More »

Online Leadership Course Empowers Managers

Foundations of Leadership

The deadline to apply for the North American Retail Hardware Association’s (NRHA) Foundations of Leadership program’s Fall 2020 session is Sept. 4. The Foundations of Leadership program is an online leadership development course for new and upcoming managers. It is designed …

Read More »

Home Gardens Are Spouting New Sales Opportunities

Home Garden

For many home improvement shoppers, stay-at-home orders amid the pandemic have offered the perfect opportunity to start or revive a home garden. With more people spending time outdoors and seeking to limit their trips to the grocery store, home gardening …

Read More »

3 Ways to Increase Transaction Size

Exterior Annapolis Home Hardware

Increasing sales doesn’t always require a major capital investment. You can use tools you already have, which is what Victoria Cook-Cranton, floor manager at Annapolis Home Hardware Building Centre (AHHBC), has discovered.  Cook-Cranton has spent the past couple of years …

Read More »

Finding and Delivering Value By Hiring Young People

Two young employees in a hardware aisle

Ben Houser was 16 years old when he interviewed for a job at King’s Ace Hardware in Billings, Montana. He had zero work experience and knew nothing about hardware, but he wanted to earn some cash. King’s Ace hired Ben …

Read More »

2020 Top Guns Honoree: Will Aubuchon

will aubuchon

Will Aubuchon, President and CEO, W.E. Aubuchon Co. Inc. 104 stores in Massachusetts, Vermont, New Hampshire, Maine, Connecticut, New York W.E. Aubuchon Co. Inc. was founded in 1908 by William E. Aubuchon. Today, his great-grandson, Will Aubuchon, serves as CEO. …

Read More »

Discover 3 Benefits From the Cost of Doing Business Study

cost of doing business study

There are only days left to participate in the Cost of Doing Business Study, an annual financial benchmarking tool that delivers powerful data to independent home improvement center, hardware store and lumberyard operators. Each year, independent operators across the U.S. …

Read More »

How are we doing?

Take a quick survey to tell us what topics
you find important and the best way
to deliver that information to you for
a chance to win one of three $100 gift cards.

Take the Survey