Operations

For the past year, hourly employees at restaurants and chains like Starbucks, McDonald’s and Old Navy have been able to personally find and schedule coworkers to cover their work shifts  by using a new app called Shyft. Rather than penciling in doctor’s appointments and vacation …

Business owners often struggle to protect their enterprises against a wide range of employment-related issues, such as employee discrimination, harassment, wrongful termination and retaliation. Finding the right balance between effective risk management and affordable employment practices liability insurance is more …

Home improvement stores are often one of the first places people go to prepare for and recover from a natural disaster. Retailers who want to provide a service to their customers should make careful note to stock up on emergency …

All smart decisions are based on research, be it product development, marketing strategies or financial decisions. It’s important to look for trends, industry best practices and any other data that supports those decisions. At the North American Retail Hardware Association …

A question often asked of retirees, whether their career was spent working in a hardware store, leading an office of employees or teaching a classroom of children, is, “What’s next?” Many people get excited to devote more time to hobbies, volunteering …

Through Edgewood Do it Best Hardware & Rental, Jerry Mobley and Dale Streets are able to use lifetimes of knowledge and experience to help customers from their community. Both men began working for the store after long careers in other industries, …

You might do annual employee reviews, but how often do you check how happy and motivated your employees are? High employee engagement at work is linked to a business’ overall success, and companies such as John Deere are taking that …

According to the 2016 National Retail Security Survey (NRSS), conducted by the National Retail Federation and the University of Florida, retailers’ inventory shrink averaged 1.38 percent of retail sales, or $45.2 billion in 2015, up by $1.2 billion from 2014. …