Sitting in the front of the parking lot of Tecumseh Home Hardware Building Center Store in Tecumseh, Ontario, is a hot dog stand that offers an opportunity for young entrepreneurs to test out the waters of owning a small business. …
Read More »Operations
How Chatbots Can Assist Your Operation
According to Insider Intelligence, a research firm that analyzes digital opportunities, by 2024 consumer retail spend via chatbots will reach $142 billion worldwide—a sharp increase from the $2.8 billion spent in 2019. With continuing staffing issues and increasing demand for …
Read More »How to Give and Receive Candid Feedback
Giving employees feedback about their job performance can be tricky waters to navigate for the inexperienced manager. Done correctly, kind and clear criticism can lead to growth and development. Mishandled, critical feedback can be a bad experience that divides a …
Read More »Use Recognition Programs to Engage High-Performing Employees
When you notice an employee doing an exceptional job or going above and beyond their normal duties, thank them. Let them know you notice and appreciate their efforts. You might even want to go a step further and offer a …
Read More »A Bright Idea: Lighting Incentives
To encourage consumers to choose energy-efficient lighting products, several states have instituted energy-efficient lighting programs, including rebate, loan and tax-incentive programs. These lighting incentives offer everything from tax breaks and rebates for installing energy-efficient lighting to exchange programs to properly …
Read More »Talking Tech: Q&A With Industry Expert John Maiuri
Technology is crucial in so many areas of our lives and is becoming a necessary component for retailers to implement in their operations. For a closer look at why technology is important in the retail sector, and specifically in the …
Read More »Deadline Extended: Cost of Doing Business Study
The deadline to participate in the North American Hardware and Paint Association‘s (NHPA) 2022 Cost of Doing Business Study has been extended to July 15. Each year, this financial benchmarking tool delivers data and insights that allow retailers to increase …
Read More »Where to Start With Technology
Growing up and working in the Bay Area of California, Eric Hassett has been surrounded by and interested in technology his whole life. He owns five Hassett Hardware stores in the Bay Area, each utilizing technology to make employees’ jobs …
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