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Operations

Building ROI With the Right Renovations

renovations

It is easy for retailers to fall into familiar patterns and become complacent when it comes to updating the appearance of their stores. With retailers having seen significant sales and revenue growth over the last several years, there are opportunities …

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Young Voices: A Q&A With Gen Z

Understanding your entire customer base is an important aspect of a successful business. As Gen Z amasses more buying power, it is important to understand the psychology behind their purchases. Hardware Retailing spoke with two members of Gen Z, Brandon …

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Introducing the 2023 HABITAT Pillars for NHS

HABITAT 2023

An integral part of the National Hardware Show, HABITAT is an on-site and digital product discovery showcase, highlighting the ideas and evolving lifestyles that are driving the future of home and in turn, consumer spend. It is an elevated NHS …

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Q2 2022 Big-Box Financials Round-Up

Q2 2022 financials

See how several home improvement and other big-box retailers performed in the second quarter of 2022 with a round-up of financial reports released this week. The Home Depot The Home Depot reported sales of $43.8 billion for the second quarter …

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Gen Zers Share Insights About Customer Service

Gen Z

Understanding your entire customer base is an important aspect of a successful business, as is understanding your employees. Hardware Retailing spoke with two members of Gen Z, Brandon Packer, an associate at Miller’s Hardware in Spokane, Washington, and Gerry Newenhof, an …

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Renee on the Road: Cardwell Do it Best Home Center

Cardwell Do it Best

In July, Renee on the Road visited Ohio, but before the team headed east, Renee Changnon, retail engagement specialist, and Katie McHone-Jones, director of member services and events, made a stop at Cardwell Do it Best Home Center in Indianapolis, …

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