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Operations

4 Areas to Improve Your Selling Strategy

Flooring Category

Successful retailers rarely sit on the laurels of past achievements; they are always asking the question, “What can we do better?” Without continual maintenance and improvement, a business can quickly lose relevance with customers or find itself falling behind a …

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Leadership Lessons From 3 Past Young Retailer of the Year Honorees

Tanya Hanson Rocca, Roblynn Home Hardware

Results are key for identifying good leaders. At Roblynn Home Hardware and Home Furniture in Oromocto, New Brunswick, owner and president Tanya Hanson Rocca considers it a huge compliment that other business owners often ask for her hiring secrets. “You …

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Participate in the 2021 Cost of Doing Business Study by June 30

2021 COBD

Have you benchmarked your business? The deadline to participate in the 2021 Cost of Doing Business Study is Wednesday, June 30. For more than a century, NHPA has collected information from independent home improvement retailers for the study. Each year, …

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3 Online Courses to Help Managers Excel

Foundations of Leadership

Invest in your managers with an online leadership development program to boost their skills, knowledge and confidence. The North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program provides leaders with home improvement industry-specific training. The program offers three …

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Is Your Insurance Keeping Pace With Rising Prices?

business insurance

The rising prices of popular building materials, particularly lumber, are resonating with retailers and customers alike. Earlier this month, new data showed residential home builders reported a 26 percent increase in building material prices. In May, the price of lumber …

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Increase Sales With 3 New Online Shopping Platforms

online shopping platforms

While many retailers were already selling online before the pandemic, the stay-at-home orders pushed others to launch e-commerce websites quickly to still sell products and connect with customers during the shut-down. While your store’s website may be the first place you …

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How to Implement Leadership Skills Today

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5 Marketing Tasks to Do Every Week

marketing tasks

It goes without saying that marketing and advertising are immensely important for your business to bring in new customers and engage with current ones. But, if you’re an independent home improvement retailer, most likely marketing is not your only or …

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