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2022 Colors of the Year Roundup

Paint Satisfaction

As we look toward the end of 2021, major paint manufacturers are gearing up to market their 2022 color of the year selections. By exploring the trends each color exemplifies, you can help customers choose paint colors with confidence and …

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Holiday Spending to Grow in 2021

holiday spending

The holidays are just around the corner, and many retailers are already anticipating what this year’s holiday shopping season will hold with COVID still playing a role in consumer spending. Three companies released holiday spending forecasts and fortunately, the news …

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Consumers Ready for In-Person Shopping

in-store shopping

In its 2021 State of the In-Store Experience, Raydiant, an experience platform for physical retail spaces, found that shoppers are looking to get back into stores and spend their money in-person. The survey found that 47 percent of respondents said …

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Don’t Lose Touch: Register Now for NHPA’s Contactless Commerce Webinar

contactless commerce

The past 18 months have challenged every retailer to adapt to new customer demands, shifting supply chain realities and new health mandates. One of the most important factors to emerge is contactless commerce. But how can you ensure your business …

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Rollier’s Hardware Finds Success in E-Commerce

Rollier's e-commerce

Next year, Rollier’s Hardware will celebrate 100 years in business and a century of evolution to best serve its customers. From a small local plumbing business to two flourishing e-commerce sites, Rollier’s has experienced major growth in the last century.  …

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Listen to These 2 New Podcasts With Business Experts

book podcast

“Tell Me More…” Episode 35: Steve Dennis Hosted by Renee Changnon, NHPA Retail Engagement Specialist On this episode, Renee talks to Steve Dennis, a strategic advisor, speaker and author on retail innovation. They talk about Steve’s career, his book “Remarkable …

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3 Ways to Boost Employee Morale 

employee morale

It’s no secret that many frontline workers, including retail employees, are mentally and physically exhausted from the extra hours put in on the job because of the pandemic. A recent Retail Wire article shared that most employers see and understand …

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Resource Round-Up: Mentoring Soft Skills

Man mentoring a woman in an office

Vital yet invisible, soft skills are key to providing excellent customer service. Training soft skills, however, is vastly different from training an employee how to stock shelves, mix paint, or recommend a home air purifier. Any employee seeking to mentor …

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