Operations

Cyber attacks put individuals and companies at risk and threaten the financial security of businesses and the economy. According to Statista, nearly a quarter of the companies that have experienced a cyberattack have lost between $50,000–$99,999. Among the surveyed companies, …

At the speed technology changes, it may seem impossible to keep up with what’s best for your operation or even know where to start. It may seem as though the minute you implement the latest and greatest solution, it’s already …

While you may understand the importance of adding technology to your operation to become more efficient and profitable, knowing where to start implementing new technologies can be intimidating. Eric Hassett, owner of Hassett Hardware, which has five stores in the …

Investing in categories that are consistent traffic-drivers, like fasteners, can lead to more satisfied and loyal customers and increased sales. Offering a specialized selection of products and providing purchasing flexibility plus high-quality customer service are some of the strategies that …

In the February issue of Hardware Retailing, retailers shared their insights on how they assess their technology needs, find technology solutions and implement those programs in their operations. One way leadership can determine if technology is a good fit or …

Participate in the Q4 Independent Retailer Index survey! The Independent Retailer Index, developed by the North American Hardware and Paint Association (NHPA) in partnership with The Farnsworth Group, serves as a regular measure of the independent channel’s performance. Discover how …

Some skills are learned over a lifetime, so for younger generations, like Gen Z, developing DIY skills is still to come. Being aware of and promoting the skills where Gen Zers are lacking, along with the products they need to accomplish …

With the recent uncertainty in lumber pricing due to the pandemic and continuing supply chain issues, optimizing your LBM category is essential to its success. M&M Lumber Co. was established in 1964 in Tulsa, Oklahoma, by Jim McKellar Sr. and …