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Operations

Open the Door to Decorative Hardware

decorative hardware

Within the hardware and fastener category rests decorative hardware. Unlike most items in this category, decorative hardware purchases aren’t born of necessity. While a customer needs screws, bolts and nails immediately for almost any task, decorative hardware is a space …

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Get Pointy for $399 Before November Price Increase

pointy

The North American Retail Hardware Association (NRHA) has partnered with Pointy to help retailers strengthen their online presence—but the $399 offer exclusive to NRHA members will expire on Oct. 31. Starting Nov. 1, the price for NRHA members will increase …

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Preserving the Family Unit When Business Gets Rough

Family business

Employing family members can be tricky business. To your benefit, common culture, work ethic, trust and loyalty often run strong among family members who work together. However, having relatives on staff or in leadership can also present a challenge. What …

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Veterans Raise the Standard as Employees

veterans

Jacqueline Thompson, owner of Thompson Ace Hardware, isn’t surprised when customers call her store asking if a specific employee is on duty. Her Jacksonville, Florida, store is known for its knowledgeable, gracious staff, and she believes the six military veterans on …

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Mobile Apps Serve, Entertain Shoppers

mobile apps

Let’s say a DIYer named Shelby wants to make some home updates. She’s trying to imagine her bathroom with a new color scheme and thinks fresh curtains and a stylish coffee table would upgrade her living room’s look. Shelby decides …

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Why NRHA’s Online Training Is Mission Critical

online training

Are your employees unsure where to go with questions? Does your team need a boost in product knowledge and selling skills? If your answer is yes, then it’s time to assess your employee training program. With an NRHA Training Membership, …

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Resources for Hiring Military Veterans

military veteran

By recruiting and hiring military veterans, you can potentially gain some of the most skilled and loyal employees you’ve ever had. Opportunities to recruit military veterans who are entering the civilian workforce are more plentiful than most business owners realize, …

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HR and the Family

Retailers working with family know it can be hard to be objective when employing family members. You might have more tolerance with the struggles your own family members face than you would with those of another employee. Addressing issues with …

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