Home » Operations (page 5)

Operations

The 10 Issue: Discover Quick-Hitting Operations Tips

10 issue

With a whoosh, the 10 list issue of Hardware Retailing has returned. This year, we’re exploring all sides of the independent home improvement industry with a twist. You’ll be able to fly through these 10 lists, but you’ll come away …

Read More »

10 Ways to Defeat Winter’s Wrath

fpr

No matter where you do business, Old Man Winter will soon be knocking on your door. Whether that means a few nights with lows in the 60s or dozens of feet of snow outside your business, learning how you can …

Read More »

10 Ways to Be a Shop-Local Superhero

shop local

In a retail world dominated by big boxes and online shopping, it’s important to remind customers that local shops still exist and brick-and-mortar stores have a vital place in this world. The shop-local movement shows the positive impact that buying …

Read More »

10 Ways Surveys Save the Day

surveys

Surveys can be vital tools to get customers’ feedback, verify employee training is working and encourage positive change. Russ Haswell from Medallia, a company that helps businesses collect and use customer and employee feedback, contributes insight into how surveys can …

Read More »

10 Tips Every Sidekick Should Know

mentor

A business mentor can prove to be a superhero who offers wise advice, encourages you through your failures and teaches you by example. Being a sidekick to another retailer who is older, has more experience or excels in areas you …

Read More »

NRHA Launches New Course in Basic Pricing

training

When consumers decide where to spend their hard-earned dollars, price is a big consideration. To help retailers boost their knowledge of pricing fundamentals, the North American Retail Hardware Association (NRHA) has developed a new online course in Basic Retail Pricing. The …

Read More »

10 Tactics to Boost Your Price Image

price image

When competitors enter your territory, it’s tempting to wield price as the weapon of choice. However, an all-out price war rarely leaves a clear winner. You’re likely to sustain significant damage to your reputation if shoppers start to equate low …

Read More »

10 Wins on Small Business Saturday

small business saturday

The holiday shopping season will be here before you know it. On Nov. 30, Small Business Saturday will draw millions of shoppers to independent retailers in their communities—and you won’t want to miss out. Here are 10 ways to capitalize …

Read More »