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Operations

Get Answers to Your COVID-19 Insurance Questions

health insurance FAQ

Are you aware of your health insurance benefits during the COVID-19 pandemic? Hardware Retailing spoke with Bob Chiesa, president and CEO of Custom Benefits Insurance Group, Inc. to gain answers to some frequently asked questions regarding insurance benefits during this …

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Protecting Your Mental Health During COVID-19 Disruption

mental health during covid-19

COVID-19 presents stressors and uncertainty for every individual. The Centers for Disease Control and Prevention (CDC) have provided tips on how people can protect their mental health. Read highlights from the CDC’s overview below. For more information, visit the CDC …

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Making A Grander Home Entrance

Front Entrances Improvement

Homeowners who update the front entrances to their houses often start the projects because a repair is necessary, the Home Improvement Research Institute (HIRI) reports. However, homeowners choose the materials they use for their entryway updates based on how attractive …

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Taylor’s Makes an Acquisition the Best-Case Scenario

New Ownership

Questions raced through Melissa Jenkins’ head when she learned Pleasants Hardware had sold. What would happen to her employees? How much would the company she loved change? Buyers Russ and Joe Taylor, who own 11 Taylor’s Do it Center locations …

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4 Steps to Effective Communication

Effective Communication

In the home improvement industry, many operations are family businesses with several generations of tradition impacting decision-making. When it’s time for the previous generation to pass the baton to the next, sometimes tradition and discomfort about change can get in …

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April Resource Review: The Hero Effect

Resource Review

This book review is the second installment in a bimonthly series Hardware Retailing is running to highlight books, podcasts and other resources retailers recommend to fellow business owners in the home improvement industry. Megan Menzer co-owns Newton’s True Value stores …

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