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Operations

3 Strategies to Handle Hiring in a Tight Job Market

hiring

Retailers across the country have expressed similar challenges when it comes to hiring long-term, qualified employees: It’s tough out there. According to the U.S. Bureau of Labor Statistics, in 2019, unemployment was the lowest it had been in 50 years. …

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Preparing Your Succession Planning Documents

While you may not like to think about it, you need to plan for what will happen if you are abruptly unable to continue in leadership. To do this kind of succession planning, there are a variety of legal and …

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Book Review: ‘The Servant’ by James C. Hunter

The Servant

This book review is the first installment in a bimonthly series Hardware Retailing is running to highlight books, podcasts and other resources retailers recommend to fellow business owners in the industry. Brian Kabat operates four stores in the Pheonix area …

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3 Steps for Launching a General Awareness Campaign

general awareness

How do you communicate your uniqueness to your customers? The nugget of differentiation that defines your business should be the core of your next general awareness campaign. A general awareness campaign isn’t tied to a sale or a product. Instead, …

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4 Ways Positive Culture Powers Your Business

workplace culture

In the January issue of Hardware Retailing, you read how Hassett Hardware and Friedman’s Home Improvement took steps to evaluate and improve their workplace culture. As each company united behind a single goal, teams grew closer and found new ways …

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Leadership Series: The Value of Communication in Management

leadership series

In this three-part series, we will highlight the lessons retailers have learned from leadership development and management programs inside and outside the industry. In the first installment, we featured Mike French, who enrolled in Do it Best’s Leadership Development Institute. …

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