As the chief of insights for the Research Institute for Cooking and Kitchen Intelligence (RICKI), Erin Gallagher says understanding the path to purchase for customers undertaking kitchen renovations is critical. Discover the data RICKI has compiled to help streamline kitchen renovations hurdles and …
Read More »Operations
Exploring Membership: Your 2020 NRHA Member Guide
Each year brings new services, programs and partnerships from the North American Retail Hardware Association (NRHA) to streamline your business and strengthen your team. Learn more about what membership means for your operation. Keeping track of each offering from your …
Read More »Make Training Part of Your 2020 Growth Strategy
What’s your training goal for the new year? The North American Retail Hardware Association (NRHA) makes executing a plan easy, no matter how many team members you have or where there are opportunities in your operation for additional education. Here …
Read More »Join 2 Free Webinars on Harassment and Inclusion
Retailers today are increasingly concerned about protecting their businesses and providing a safe and inclusive work environment for their employees. To help retailers brush up on these topics, the North American Retail Hardware Association has partnered with Member Insurance to …
Read More »Open the Door to Decorative Hardware
Within the hardware and fastener category rests decorative hardware. Unlike most items in this category, decorative hardware purchases aren’t born of necessity. While a customer needs screws, bolts and nails immediately for almost any task, decorative hardware is a space …
Read More »Get Pointy for $399 Before November Price Increase
The North American Retail Hardware Association (NRHA) has partnered with Pointy to help retailers strengthen their online presence—but the $399 offer exclusive to NRHA members will expire on Oct. 31. Starting Nov. 1, the price for NRHA members will increase …
Read More »Preserving the Family Unit When Business Gets Rough
Employing family members can be tricky business. To your benefit, common culture, work ethic, trust and loyalty often run strong among family members who work together. However, having relatives on staff or in leadership can also present a challenge. What …
Read More »Veterans Raise the Standard as Employees
Jacqueline Thompson, owner of Thompson Ace Hardware, isn’t surprised when customers call her store asking if a specific employee is on duty. Her Jacksonville, Florida, store is known for its knowledgeable, gracious staff, and she believes the six military veterans on …
Read More »