Keeping your eyes out for potential new hires is critical for retail success. These days, you have many resources to help you determine if a candidate will be a benefit to your operation, including their social media profiles. Stacey Furtado, …
Read More »Operations
5 Operations Tips From the 2019 NRHA STIHL Foundations of Leadership Conference
The 2019 NRHA STIHL Foundations of Leadership Conference took place on the show floor of the 2019 Independent Garden Center Show at McCormick Place in Chicago. The site was also home to the first annual Independent Home Improvement Show, presented …
Read More »Animal Lovers Make Good Customers
Lochard Do it Center is for the dogs—and cats. The business, based in Sidney, Ohio, holds several events to benefit the Shelby County Animal Rescue Foundation (SCARF) throughout the year. “We invited SCARF to host adoption events at our store,” …
Read More »Test Your Team on Loss Prevention
Can your cashiers identify behaviors that are associated with shoplifters? Are your sales associates set up for loss prevention awareness? Use the following scenario to test your team’s skills when it comes to keeping the store, their co-workers and customers …
Read More »Shut Down Criminals Before They Break Into Your Business
Preventing loss at your business requires a holistic approach that involves everything from the customer service you provide on the salesfloor to the sophistication of the POS system that keeps track of your sales. That approach is similar whether you …
Read More »10 Approaches to Address Loss Prevention
Earlier this summer, the National Retail Federation (NRF) released its 2019 National Retail Security Survey. The organization compiles the report based on surveys from loss prevention professionals who represent 63 companies within more than a dozen retail segments. The survey …
Read More »How I Did It: Increased Annual Sales From $1M to $6M
Having started in lumberyard management early in his career, Jeff Van Well is in a fairly ideal position to turn a struggling lumberyard around. He found that opportunity in 2016 at A2Z Home Center. The Chino Valley, Arizona, operation was …
Read More »Use Big-Box Examples for Your Social Media Policy
Many of the best-known big-box retailers have developed their own social media guides for employees to follow as they post to Facebook, Twitter, LinkedIn and other platforms on behalf of the company. Take a look at three companies and how …
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