Melissa Brett and her husband John have owned Welden Hardware for 15 years, but the business has been in operation in Simsbury, Connecticut, for 130 years. Late last year, the Bretts and their store manager started brainstorming ways to celebrate …
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Papenhausen Hardware Operating Popup Store After Fire
In January 2018, a fire destroyed Papenhausen Hardware in San Francisco. This fire was the second in 20 years that the business had experienced, and the owners had taken precautions to ensure employees and the operation were protected. “We have …
Read More »Recycling at Your Store? Here’s How Materials Come Back
Click here to download a PDF of this story. By Chad Husted, chusted@nrha.org The benefits of recycling are not new to consumers, but your customers may come to you with questions about the recyclability of the products you sell and how certain …
Read More »Follow These 5 Instagram Accounts for Retail Inspiration
At any given moment, there are at least half a dozen social media platforms out there. Adding yet another account and figuring out what to post and how to grow your follower account can seem daunting. When it comes to …
Read More »Review These Loss Prevention Tips With Your Staff
Loss prevention is only effective if everyone on your team knows how to spot a shoplifter and stays engaged on the salesfloor. If you have new team members or if you’ve noticed some habits that need correcting, review this checklist …
Read More »5 Reasons to Join a Main Street Organization in Your Community
Click the picture to download a PDF of this story. By Bill Brunelle, Independent We Stand Building a Better Future Just like any good foundation, the community is strongest when all its pieces work together. Around town, small businesses often come together …
Read More »NRHA and Retail People Solutions Team Up to Improve Culture
Click the picture to download a PDF of this story. By Scott Wright, swright@nrha.org Leading With Culture Business management guru Peter Drucker once said, “Culture eats strategy for breakfast.” While delivered tongue-in-cheek, what the father of modern management theory suggests is …
Read More »NRHA Training: A Success Story at HomCo Lumber & Hardware
When a customer walks through the doors of HomCo Lumber & Hardware in Flagstaff, Arizona, they know they won’t be passed from person to person to get an answer to their question. But this wasn’t always the case. Over the …
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