Operations

Finding ways to remain a competitive employer is crucial. Across industries, finding qualified employees is often listed as a top challenge for business owners. As a retailer, you may find yourself concerned with how you can keep up with your …

Mentorship can play a large role for an individual at any step of their professional journey, says Paula Coate, manager of Hagersville Home Hardware in Hagersville, Ontario. Her mentor and boss, David Dishke, who also owns Grand River Home Hardware …

Sometimes it’s important to take a look around and be inspired by what you have to help your community. Ace Hardware & Sports general manager Daniel Buzzell joined a community leadership group which was part of his chamber of commerce …

Do the people in your area realize that where they spend their home improvement dollars makes a significant impact on their communities? When homeowners, other DIYers and professionals shop at your store or other independent home improvement businesses, seven times …

When it comes to the financial side of your business, are you paying close attention to the metrics that have a large impact on your bottom line? Below are five ways participating in the North American Retail Hardware Association’s (NRHA) …

Click the image about to download a PDF of the story. Average employee ages can range across industries. In many businesses, there is a common, gradual progression from entry-level employees tomore advanced managerial positions. For these industries, progression and advancement …

There are five generations currently in the workforce. The oldest workers represent the silent generation, who were born between 1928 and 1945, and the youngest workers are Generation Z, who were born after the year 2000. With more than 150 …

If you have questions about health insurance, but you’re not sure where to start, the North American Retail Hardware Association (NRHA) is here to help. NRHA understands that health insurance is an important, yet often complicated, topic. To help independent …