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Inside True Value’s $150M Supply Chain Investment

supply chain

Last month, True Value opened its newest regional distribution center (RDC), a major component of the company’s $150 million investment in modernizing its supply chain to best serve independent retailers. The 1 million-square-foot hub facility is located in Wilkes-Barre, Pennsylvania, …

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Ace Retailers Provide Meaningful Yard Makeovers

makeovers

When a local TV station challenged a group of retailers who own Ace Hardware stores in Florida to spend a day of service in their communities, the 12 retailers were thrilled to help. Owners from the Jacksonville Ace Group jumped …

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Military Veterans: Serving, Then and Now

veterans

Hardware Retailing is honoring veterans who put lessons they learned in the military to work serving customers in the independent home improvement industry. Veteran retailers and employees, including those featured here, are being honored in a Veteran’s Day photo tribute …

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NRHA Road Trip Highlights Northeast Retailers

road trip

Exploring new places, seeing how locals interact with one another, trying new cuisines—there are many reasons people love to travel. Now imagine taking that love of travel and a passion for telling the stories of independent home improvement retailers and …

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Maine Retailer Empowers Team to Find Their Voice

voice

In 2010, Kevin Hancock had a lot on his mind. As the chairman, president and CEO of Hancock Lumber, a seventh-generation family business that employs over 500 people, he was focused on navigating the operation through the recession. On top …

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Veterans Raise the Standard as Employees

veterans

Jacqueline Thompson, owner of Thompson Ace Hardware, isn’t surprised when customers call her store asking if a specific employee is on duty. Her Jacksonville, Florida, store is known for its knowledgeable, gracious staff, and she believes the six military veterans on …

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Kitchens Are Popular to Remodel

kitchens

Kitchens are the most popular room for homeowners to remodel, according to online home improvement company Houzz. The 2019 U.S. Houzz & Home Study shows that the typical kitchen remodel costs $14,000, making kitchens the most expensive room to update …

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Why NRHA’s Online Training Is Mission Critical

online training

Are your employees unsure where to go with questions? Does your team need a boost in product knowledge and selling skills? If your answer is yes, then it’s time to assess your employee training program. With an NRHA Training Membership, …

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