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Markle Do it Best Hardware Proves to be Essential and Generous

Markle Do it Best

Markle Do it Best Hardware in Markle, Indiana, was one of the only businesses still open in its community when Indiana required all nonessential businesses to close due to COVID-19.  The store not only stayed open and served the rush …

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Discover What’s Truly Essential in Customer Service

Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …

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Do it Best Hardware of Clinton Hill Makes a Home in Brooklyn

Do it Best Hardware of Clinton Hill

Wally Abulawi was looking for a building for a new supermarket in New York City when the notion struck him: His next business could be a hardware store. His retail experience came from owning and operating supermarkets, but the new …

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Hardware Wish Lists

Hardware Wish List

Steadman’s Ace Hardware in Miles City, Montana, is a community resource for a variety of reasons, one of which isn’t common for an independent home improvement store.  The store is a destination for couples who are getting married to register …

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Home Ace Hardware’s Growth Story

Home Ace Hardware

Gary Johnson of Home Ace Hardware sees many reasons why his business has thrived over the past 34 years and continues to grow in Columbus, Georgia. Those reasons include working closely with customers to understand their wants and needs, retaining …

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Stream the 2020 Young Retailer of the Year Ceremony

2020 Young Retailer of the Year

The 2020 Young Retailer of the Year ceremony was a chance for the independent home improvement industry to gather and celebrate the success and promise of the channel’s youngest leaders. Meet the 2020 Young Retailer of the Year honorees to …

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Nation’s Best CEO Talks Industry Consolidation and Strategic Growth

Nation's Best

There is no doubt we are in an era of consolidation among independent home improvement retailers. Recent research from the North American Retail Hardware Association (NRHA) clearly shows a trend toward fewer owners owning more stores. Accompanying this trend has …

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Wholesale Lumber Survives Tragedy, Serves Through Pandemic

Wholesale Lumber

When Joseph Burks devoted much of 2018 to remodeling Wholesale Lumber in Clint, Texas, he had no idea the redesign would allow the store to serve customers better through a pandemic. At the time, he was working through the tragedy …

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