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Profiles

Handyman Home Hardware Shares Pancakes and Friendship

Handyman Home Hardware

Red shirts and hundreds of pancakes are hallmarks of a community breakfast Handyman Home Hardware hosts annually. The store is located in Conception Bay South, a small community in Newfoundland and Labrador. Handyman Home Hardware hosts the event as part …

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How Jackson Center PRO Competes on Price

Jackson Center PRO

Jackson Center PRO Hardware is making an art of competitive pricing. The Jackson Center, Ohio, store currently has about 3,000 square feet of selling space, but the size isn’t preventing it from beating the big boxes on quality and price. …

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Leadership Series: The Value of Communication in Management

leadership series

In this three-part series, we will highlight the lessons retailers have learned from leadership development and management programs inside and outside the industry. In the first installment, we featured Mike French, who enrolled in Do it Best’s Leadership Development Institute. …

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Borderland Hardware Celebrates a Century

The team at Borderland Hardware in Mercedes, Texas, hosted a memorable community party when the business turned 100 in October. Ken and Debbie Eilers wanted to mark the anniversary of their store’s opening in honor of Ken’s parents, Robert and …

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Lugbill Supply Center Makes Generosity Easier

For the third year running, Lugbill Supply Center in Archbold, Ohio, provided everything necessary for community members to give Christmas gifts to children throughout the world who are impacted by war, poverty, natural disasters and disease. Deb Nafziger, co-owner of …

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Mastering Merchandising in the Clothing Department

clothing

Rick Hoover’s family has been in the hardware business for more than 50 years, serving a small community of just over 1,200 people in northern Pennsylvania. As the clothing retail industry started shifting and malls were no longer traffic-drivers, Hoover …

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Video Tour: Small Town Supply in Upstate New York

Clark Porter took on the massive project of converting a more than 100-year-old car dealership into Small Town Supply, a 21st century hardware store in Gouverneur, New York. The renovations were extensive, but Porter kept some features from the original …

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