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Profiles

New York Retailer Thrives With Passionate Employees, Unique Product Mix

Hatchet Hardware

The Grasso brothers, Giovanni and Angelo, worked alongside their father Angelo Grasso Sr. in the family business, AG Hardware and Paint in Brooklyn, New York, for 30 years. That experience laid the foundation for them to eventually successfully own and …

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Meet NHPA Chairman Dan Harris

NHPA Chairman Dan Harris

Dan Harris has accomplished a tremendous amount in the independent home improvement industry for a man who sought a hardware store job just to work his way through college. Decades later, Harris now oversees two thriving retail businesses and is …

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Welcome Your NHPA Board of Directors

NHPA 2021 Board of Directors

The North American Hardware and Paint Association (NHPA) board of directors helps the association communicate and prioritize the needs of independent retailers like you. As a not-for-profit, NHPA is governed by a board of directors, which is made up of …

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Timely Tech Investments Pay Off for Washington Lumberyard

Knudson Lumber

In the early days of March, Cheryl Brown and the Knudson Lumber team in the Kittitas Valley of Washington were busy putting the final touches on a new addition to the 80-year-old family business: an e-commerce site. Since 1940, Knudson …

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How the Rental Category Keeps Retailers Agile

T & M Hardware & Rental

If 2020 has offered any concrete lesson, it’s that retail can shift in the blink of an eye. For the past nine months, retailers in every sector have had to find new ways to operate safely, meet new consumer trends …

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Retailer Helped Provide More Than 1,200 Masks

Burney True Value Hardware

Early in the COVID-19 pandemic, Sam Ransdell of Burney True Value Hardware in Seven Lakes, North Carolina, realized that ordering face masks to sell wasn’t going to meet his community’s needs.  Demand was too high nationally for Ransdell to get …

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Markle Do it Best Hardware Proves to be Essential and Generous

Markle Do it Best

Markle Do it Best Hardware in Markle, Indiana, was one of the only businesses still open in its community when Indiana required all nonessential businesses to close due to COVID-19.  The store not only stayed open and served the rush …

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Discover What’s Truly Essential in Customer Service

Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …

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