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A Feathered Friend

Bering’s Hardware in Houston has a feathered employee near the key counter, and he’s popular. His name is Chainsaw, and he’s a 27-year-old yellow-naped Amazon parrot. The bird has lived at Bering’s for more than 20 years, and he attracts …

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Networking Event Brings Business Leaders to Page Hardware

This past February, around the close of regular business on a Tuesday evening at Page Hardware and Appliance in Guilford, Connecticut, a crowd was just starting to arrive. The store, which just a few minutes earlier was bustling with shoppers …

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Using Twitter to Provide Excellent Customer Service

Does your business have a Twitter account? Are you actively using the account? If not, it may be a missed opportunity to provide your customers excellent service. While all social media platforms, such as Facebook and Yelp, can be used …

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Summer Selling: Are You Ready?

The spring rush at your store has wrapped up and you’re getting started with summer and the many events and promotions that come with it. Still looking for some ways to increase footsteps and sales this summer? No problem—we’ve provided …

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NRHA’s 2016 Social Media Study

Hardware Retailing magazine’s March 2016 issue features an article focused on retailers who have high-performing social media accounts for their businesses. The story also identifies ways retailers can grow their engagement and audience on social media platforms. The full story can be found here. The North …

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Texas Store Rooster Makes Impression on Community


At Gecko Hardware in Dallas, Texas, customers come from near and far for the chance to meet and play with the store mascot, a rooster named George. The Buff Orpington rooster has made quite a name for himself and Gecko Hardware since …

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Pet Adoption Day: Keck Hardware

Pet Adoption Day

In the June 2016 issue of Hardware Retailing magazine, we shared stories of five different retailers about how they serve their communities. To experience and see this community involvement first hand, we went to Trenton, Michigan, to meet Tom Klaus, owner …

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Partnering With Local Businesses

In the June 2016 issue of Hardware Retailing magazine, we shared stories from five retailers about how they serve their communities. The retailers provided so much information and countless examples of how they are involved in their communities that we …

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