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Offer Space For Customers to Share Project Photos

The idea came from a customer who brought a photo album into Horicon Hardware Hank to show off pictures of a room she remodeled. The customer had bought her paints and other products from the Horicon, Wisconsin, store, and was …

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Gemmen’s Do it Best Offers Tasty Competition

The tasting contest at Gemmen’s Do it Best Home & Hardware began as an experiment to draw attention to the store’s many canning products. “We have a large canning department that we like to show off,” owner Andrew Gemmen says. …

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Miner’s Ace Hardware Partners With Farm

Helping another local business was a customer service opportunity in multiple ways for Miner’s Ace Hardware. Talley Farms in Arroyo Grande, California, approached Miner’s Ace, which has seven stores in California, with a request: turn the seven Ace stores into …

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Resource: Home Sweet Home Holiday Signage

holiday marketing

The North American Retail Hardware Association (NRHA) and Independent We Stand are offering  free marketing materials for you to promote your store’s important local economic impact to shoppers before Black Friday and the winter holidays. The materials leverage findings from a recent study, which shows that …

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Free Resources: Make Your Store More Fun

Combining shopping and entertainment stretches the boundaries of the typical shopping experience, and is known as shoppertainment – a trend that reflects the efforts retailers are making to differentiate both large and small businesses with memorable experiences. Read more about the trend in the November …

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Engage Customers With Entertainment

View a PDF of this story and download premade shoppertainment games you can implement in your store! Shoppers drive out of their way to buy lattes at Starbucks and earn their loyalty stars. They take their families to Cabela’s to marvel at the indoor …

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Hand and Power Tool Best Practices

Hardware Retailing editors spoke with high-performing hand and power tool retailers in its November issue. The story highlighted four different hand and power tool best practices for strengthening customer relationships and below we have provided two additional best practices. We have …

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Drilling Into Hand and Power Tool Best Practices

Download a PDF of this story, download the Hand and Power Tool Selling Guide or view two additional hand and power tool best practices! Strengthening Your Customer Relationships in Hand and Power Tools Sawdust is everywhere. Wood scraps are scattered on the …

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