Home » Research and Guides » In-Store Tools

In-Store Tools

How Personality Assessments Improve Company Culture

Paint Fair Team

Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get …

Read More »

Kick Your Social Media Outreach Up a Notch

social media

Throughout 2020, home improvement retailers had to find new ways to engage their customers and boost sales. One of the key ways they achieved this connection was through digital interaction on some of the world’s biggest social media platforms. As …

Read More »

5 Hiring Resources and Employee Management Guides

resources

Hardware Retailing magazine and the North American Retail Hardware Association have a wealth of hiring resources to help you manage your hiring process and evaluate the employees you bring on board. Review these articles and download the following guides to …

Read More »

Troubleshoot Your Customer’s Furnace With This Guide

furnace

If you serve customers who have gas furnaces in their homes, keep this troubleshooting flowchart close to the service counter and the phone. Train your staff on each step of the guide so they are prepared to answer any follow …

Read More »

Review These Loss Prevention Tips With Your Staff

loss prevention

Loss prevention is only effective if everyone on your team knows how to spot a shoplifter and stays engaged on the salesfloor. If you have new team members or if you’ve noticed some habits that need correcting, review this checklist …

Read More »

Spread the Word: Shopping Local vs. Amazon Makes a Difference

local vs. amazon

Do the people in your area realize that where they spend their home improvement dollars makes a significant impact on their communities? When homeowners, other DIYers and professionals shop at your store or other independent home improvement businesses, seven times …

Read More »

Promote Mother’s Day and Father’s Day Shopping

Mother's Day

On Mother’s Day and Father’s Day, children across America will be panicking. Yet again, the holidays will have snuck up on them, and they’ll be in a pinch to find the perfect last-minute gifts. Use the North American Retail Hardware …

Read More »

A Roundup of SEO Resources

SEO

SEO, or search engine optimization, is made up of hidden keywords and tags that help your website rise to the top of potential customers’ online searches. Because potential customers will visit your website for information that is industry- or business-specific, …

Read More »

market

How to Lead Diverse Teams

 

Wednesday, April 21 at 2 P.M. ET