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Research and Guides

Looking for Growth Opportunities in Core Products and Niches?

product categories

The North American Retail Hardware Association (NRHA) is surveying independent retailers to learn more about the growth opportunities they are finding in niche and core product categories. The retailer perspectives will provide insight that helps independent business owners evaluate their …

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2018 Cost of Doing Business Study Now Available

If you’re looking for a tool to compare your operation’s performance to typical and high-profit home improvement businesses, the North American Retail Hardware Association (NRHA) has what you need. The 2018 Cost of Doing Business Study is now available and …

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10 Ways to Use NRHA Research to Improve Your Business

nrha research

The North American Retail Hardware Association (NRHA) conducts research every year to gauge the health of the independent home improvement sector and provide retailers with benchmarking tools and insight into topics ranging from employee benefits to tariffs. How can you …

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Manufacturers and Distributors Weigh In on Steel, Aluminum Tariffs

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org All story data were compiled from a survey of manufacturers and distributors conducted by the North American Retail Hardware Association (NRHA). Recently announced and proposed tariffs on raw …

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Industry Manufacturers and Distributors Talk Aluminum and Steel Tariffs

tariff hikes

Recently announced and proposed tariffs on raw materials continue to be an ongoing discussion worldwide as the U.S. and its trading partners shift their positions on international trade. To help determine the potential impact of these tariffs on the home …

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Survey Your Customers About Your Operation’s Price Image

exit surveys

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. …

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Spread the Word: Shopping Local vs. Amazon Makes a Difference

local vs. amazon

Do the people in your area realize that where they spend their home improvement dollars makes a significant impact on their communities? When homeowners, other DIYers and professionals shop at your store or other independent home improvement businesses, seven times …

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5 Financial Points You Should Be Watching

When it comes to the financial side of your business, are you paying close attention to the metrics that have a large impact on your bottom line? Below are five ways participating in the North American Retail Hardware Association’s (NRHA) …

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