Research and Guides

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. …

Do the people in your area realize that where they spend their home improvement dollars makes a significant impact on their communities? When homeowners, other DIYers and professionals shop at your store or other independent home improvement businesses, seven times …

When it comes to the financial side of your business, are you paying close attention to the metrics that have a large impact on your bottom line? Below are five ways participating in the North American Retail Hardware Association’s (NRHA) …

Click the picture to download a PDF of this story. For years, Amazon has been racing to compete with and beat brick-and-mortar retailers in selling nearly every product category, while setting a breathtaking pace for sales growth. The company has also cemented …

Hardware Retailing wants your feedback to know what it can do to become a better, more informative resource for independent home improvement retailers. Our top priority is providing the best possible resources across the platforms you use most. To make …

A newly released study, Home Sweet Home: Locals vs. Amazon, examines the powerful local impact consumers make when purchasing home improvement products at independent businesses instead of on Amazon. The new research reinforces the value of the local economic advantage small …

On Mother’s Day and Father’s Day, children across America will be panicking. Yet again, the holidays will have snuck up on them, and they’ll be in a pinch to find the perfect last-minute gifts. Use the North American Retail Hardware …

The deadline to participate in the North American Retail Hardware Association’s (NRHA) 2018 Cost of Doing Business Study is June 30. Is your average transaction size normal? Do you spend more or less on advertising than other independent home improvement businesses? …