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Research and Guides

Survey Your Customers About Your Operation’s Price Image

exit surveys

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. …

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5 Financial Points You Should Be Watching

When it comes to the financial side of your business, are you paying close attention to the metrics that have a large impact on your bottom line? Below are five ways participating in the North American Retail Hardware Association’s (NRHA) …

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Hardware Retailing Needs Your Feedback

feedback

Hardware Retailing wants your feedback to know what it can do to become a better, more informative resource for independent home improvement retailers. Our top priority is providing the best possible resources across the platforms you use most. To make …

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Study: Shopping Local vs. Amazon Makes Powerful Impact

Home Sweet Home

A newly released study, Home Sweet Home: Locals vs. Amazon, examines the powerful local impact consumers make when purchasing home improvement products at independent businesses instead of on Amazon. The new research reinforces the value of the local economic advantage small …

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