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Research and Guides

Promote Mother’s Day and Father’s Day Shopping

Mother's Day

On Mother’s Day and Father’s Day, children across America will be panicking. Yet again, the holidays will have snuck up on them, and they’ll be in a pinch to find the perfect last-minute gifts. Use the North American Retail Hardware …

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Participate in the 2018 Cost of Doing Business Study

2018 Cost of Doing Business study

The deadline to participate in the North American Retail Hardware Association’s (NRHA) 2018 Cost of Doing Business Study is June 30. Is your average transaction size normal? Do you spend more or less on advertising than other independent home improvement businesses? …

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How Independent Retailers Are Competing Online in an Amazon World

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org, and Todd Taber, ttaber@nrha.org Retailers Are Expanding Their In-Store Experience Online Double-digit sales increases, a website that’s easy to shop, tech experiments like drones and a steadily growing …

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NRHA’s Succession Planning Study Is Now Available

Succession Planning Study

The North American Retail Hardware Association (NRHA) has released its Succession Planning Study. Succession planning is an ongoing challenge for retailers who do not have a successor in place or have not prepared a step-by-step exit plan for themselves before …

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Employee Compensation Report Now Available

employee compensation

The North American Retail Hardware Association (NRHA) has released the only in-depth, industry-specific study on employee compensation. The new 2017 Employee Compensation Report is a benchmarking tool for independent home improvement retailers to use for general guidance as they assess their payroll …

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Your Biggest Business Challenges and Opportunities

challenges and opportunities

The North American Retail Hardware Association (NRHA) is collecting data on retailers’ business challenges and opportunities, 2016 performance and where they plan to invest next. Please complete the survey to share your insights. When you complete the survey, you’ll be …

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Highlights From 2017 Employee Compensation Report

Employee Compensation

Click the image above to see how data from the 2017 Employee Compensation Report appeared in Hardware Retailing‘s November issue. NRHA Presents Insights From New Report Retailers’ payroll expenses can be a critical part of their operations’ profitability. The North American Retail Hardware …

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Your Online Presence vs. Customer Expectations

online presence

Take this survey to help the North American Retail Hardware Association (NRHA) determine if independent retailers’ online presence and use of online platforms meet customer expectations. When you finish the survey, you’ll be entered to win one of five $100 Visa …

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