Research and Guides

Behind every facet of your business are constantly shifting numbers that offer insight and opportunity for running a more goal-focused, successful operation. It’s not enough to identify these key retail metrics once. High-performance retailers are tracking these figures consistently, observing …

More than one year into the COVID-19 pandemic, homeowners have adopted new views and priorities for their living spaces. The Home Improvement Research Institute (HIRI) and market research firm the Caney Group recently interviewed 20 homeowners to learn specifically which …

A plethora of choices exist in project management software packages. Solutions are available suitable for individuals as well as teams of all sizes. What works best depends on your team’s specific needs. Here’s a selection of some of the most …

Last year was unquestionably a year of sales momentum for independent home improvement retailers. New insight from Home Innovation Research Labs pinpoints specifically which projects grew in popularity from 2019 to 2020 as millions of North American families spent more …

Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get …

Throughout 2020, home improvement retailers had to find new ways to engage their customers and boost sales. One of the key ways they achieved this connection was through digital interaction on some of the world’s biggest social media platforms. As …

E-commerce platform Shopify recently unveiled its Future of Commerce 2021 report, highlighting bold predictions for where retail will go throughout 2021. The report combines insights from the company’s 1 million retailers across 11 countries. Discover some of the key takeaways …

Training is mandatory for most jobs, and many retailers also understand that rewards, such as pay increases or public recognition, can be powerful incentives for employees to go above and beyond the standard expectations. NHPA offers retailers new ways to …