Hardware Retailing The Industry's Source for Insights and Information
Not every job description is created equal. While entry level positions, such as the sales associate position broken down on Page 44, are generally the same, management positions can be diverse. Managers are required to have different qualifications, such as higher education and previous experience, and fulfill additional job roles. Here are five aspects of a manager’s role you’ll want to include when writing a job description.
1. COACHING
Managers are expected to teach and develop current employees to bring out the best in each of them to improve the company’s culture.
Managers are expected to teach and develop current employees to bring out the best in each of them to improve the company’s culture.
2. COMMUNICATION
Employees in leadership roles must provide documentation and foster open communication for both entry level and upper level management positions.
3. CULTURE
Keeping the company’s culture alive throughout the store, from the sales floor to the breakroom, helps create a positive atmosphere.
Keeping the company’s culture alive throughout the store, from the sales floor to the breakroom, helps create a positive atmosphere.
4. TRAINING
Help to train new employees on sales, products, stocking and contributing to the culture of the business they are a part of
Help to train new employees on sales, products, stocking and contributing to the culture of the business they are a part of
5. EXPERIENCE
Having a higher education or appropriate work experience is required for this position to help customers, guide employees and cultivate and grow the business culture both on the entry level and the upper level.
Having a higher education or appropriate work experience is required for this position to help customers, guide employees and cultivate and grow the business culture both on the entry level and the upper level.
