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Do it Best Partners With Epicor to Improve Omnichannel Customer Journey

Do it Best announced that Epicor, a global leader of industry-specific enterprise software to promote business growth, is the company’s point-of-sale (POS) vendor of choice for member-owners to improve omnichannel customer journeys. The new partnership is part of the co-op’s strategic e-commerce initiative to enhance members’ ability to meet customers where they are in their shopping journeys, whether online or in the store. 

Do it Best members will be able to simplify their IT infrastructures with Epicor industry cloud platforms, including Epicor Propello, Epicor Eagle and Epicor BisTrack, and add functionality and business intelligence to their operations. 

“At Do it Best, we are always working to help our members exceed their customers’ expectations and deliver a consistently superior level of service,” says Do it Best president and CEO Dan Starr. “With our vendor of choice recognition of Epicor technologies, we’re delivering advanced e-commerce and supply chain management capabilities to position our members to be the first and best choice for their customers.”

The agreement between the companies includes dedicated Epicor and Do it Best support teams to help members with streamlined POS technology integration, shortened development time and continuous feature updates via the cloud. Members will receive data-driven insights into what products are selling, what products they should be selling and ways to optimize inventory management.

“Epicor and Do it Best believe the local, independent owner is foundational to our communities,” says Epicor CEO Steve Murphy. “Epicor is thrilled to expand our partnership with Do it Best. Our portfolio of industry-specific technologies will help their members grow and streamline operations, empowering them to connect with us to deliver a world of better business.”

About Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor for Hardware Retailing magazine. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, going to concerts, boating and cheering on the Cleveland Indians.

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