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Enroll in the Industry’s Premier Management Program

Austin Deihl
Austin Diehl; Director of Retail Operations Randy’s Hardware, Timberville, Virginia; Retail Management Certification Program Class of 2020

If you’re looking to take your leaders to the next level in your operation, advanced training is a smart investment. The North American Hardware and Paint Association’s (NHPA) Retail Management Certification Program is a college-level course that prepares owners and key employees with profit-focused store operations education.

With real-world training and a business improvement project tailored to meet the needs of your business, the six-month program is designed to help business owners see immediate results and a return on investment (ROI).

“The Retail Management Certification Program provides methodologies, ways of thinking and systems so that these students can examine and reexamine their operation,” says program instructor Gary Petz. “As a young manager, I didn’t have that. I had all kinds of information and reports that were on my desk every single day, but I didn’t have a way to take that information and put it into a methodology. This course does that.”

Petz believes anyone in the industry can benefit from the program.

“Employee management, inventory management, learning how to set goals and budgets—all of that is as valid for a paint store as it is for a farm and ranch store or lumberyard,” he says. “This course is about finding advantages to improve your business.”

The deadline to apply for the 2021 class session is July 1.

About Julie Leinwand

Julie Leinwand is the Corporate Communications Manager and Editor for NHPA. She graduated from the Missouri School of Journalism. In her spare time, she enjoys baking fanciful desserts and spending time with her puppies and husband.

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