Each year, the North American Hardware and Paint Association (NHPA) works to add new programs, services and partnerships to better serve independent retailers. Read how the association can help you with the resources below—and click here for more information and a full list of member services.
The Retail Marketplace
The NHPA Retail Marketplace is the industry’s marketplace for buying and selling independent home improvement stores, with public and private listings available.
The association has a library of online training with more than 280 five-minute modules, covering product knowledge, project sales, customer service, operations and more.
NHPA offers online training courses to help new and seasoned leaders with leadership, financial management and building and leading a team.
Advanced Store Operations Training
The Retail Management Certification Program teaches business owners and key employees profit-focused retail operations.
NHPA offers HR compliance and workplace safety training courses in some of the most common topics affecting home improvement
and paint and decorating stores.
NHPA’s podcast features industry experts, leaders and retailers discussing trends, retail success stories and how-to management advice.
NHPA moderates retailer roundtables on topics including finance, operations, technology and more.
NHPA offers a wide range of business services, including health insurance and credit card processing, to help retailers save time and money.
Cost of Doing Business Study
NHPA conducts the study to help retailers compare their businesses to industry averages and make more informed decisions for their operations.