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Employees Are Key for Happy Customers

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Prices and product quality are a big deal to consumers, but positive interactions with employees are also highly important for keeping them loyal, according to research from PwC. Accounting …

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Home Depot Expands Same-Day Delivery

delivery

Home Depot is now offering same-day and next-day local delivery of more than 20,000 of its most popular products to 35 major cities across the U.S., the company says. The new initiative is part of Home Depot’s $1.2 billion supply chain …

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Snapshot of Spoga+Gafa

Click on the image above to download a PDF of the story. As the world’s leading lawn and garden show, spoga+gafa is a destination for retailers looking for new products, trends and inspiration for how to separate themselves from their …

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A Closer Look at Updates to Internet Sales Tax Laws

internet sales tax laws

Independent brick-and-mortar retailers may finally have a more level playing field with their online competitors thanks to a recent U.S. Supreme Court ruling on internet sales tax laws, says Bill Brunelle, co-founder of Independent We Stand, an organization that promotes …

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Amazon May Open Up to 3,000 Brick-and-Mortar Locations

Amazon

Amazon may be expanding Amazon Go, the company’s brick-and-mortar convenience store concept, to as many as 3,000 new locations by 2021, according to Bloomberg. The aggressive and costly expansion would threaten chains like 7-Eleven, quick-service sandwich shops like Subway and Panera Bread, …

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10 Reasons I Love Local Businesses

love local

Click the picture to download a PDF of this story. You most likely strive to spend your hard-earned money at other independent businesses. You understand that shopping locally supports your family, your employees and your community. While shopping local seems like a …

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