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NRHA Releases New Selling Skills Course

Selling Skills

Customer service has long been one of the ways independent home improvement retailers differentiate themselves from their competitors. For many years now, retailers have turned to NRHA’s training courses to teach employees basic selling skills. Now, that course has an …

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Lowe’s Introduces LoweBot, the Customer Service Robot

LoweBot

Lowe’s is adding more robots to its staff roster. The company plans to start using robots on the sales floors of multiple California stores this fall. The big-box retailer will be introducing LoweBot, a NAVii autonomous retail service robot by Fellow Robots, at 11 Lowe’s …

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Lowe’s and Amazon Partner on Smart Home Technology

smart home

Retail competitors Lowe’s and Amazon are joining forces to make their technology work together in smart homes. The incompatibility of different brands of devices has hindered the smart home market, but Amazon and Lowe’s are integrating their products so their brands can work together in …

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Are Small Business Regulations Killing You?

regulations

If you are overwhelmed by all of the regulations small businesses are facing these days and need some straightforward guidance on how to respond to the mandates aimed at your operation, then the North American Retail Hardware Association (NRHA) has some …

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Sears Is Getting Back in the Paint Business

After four years’ absence from the market, Sears has decided to go back to selling paint. The company announced the plan earlier this week, shortly after reporting a drop in net sales in the second quarter, according to an article from …

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Lowe’s Asks Court to Intervene in Sale of Australian Business

Masters Home Improvement

Woolworths, Lowe’s partner in an Australian home improvement business, found a buyer for part of their failed joint venture. However, the partners aren’t cleanly cutting ties. Lowe’s owns one-third of the joint venture, which includes Masters Home Improvement stores and Home …

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Walmart’s Jet.com Plans to Heat Up E-Commerce Competition

Jet.com

Amazon has a competitor in the house, and its name is Jet.com. To leverage sales from this competition, Walmart recently purchased Jet.com for $3 billion in the most expensive e-commerce acquisition in America. Jet.com Strategizes Growth, Competition With Amazon While Amazon continues climbing the ladder to become …

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How Could You Make Your Main Street Better?

Contest Winner

This year, downtown Lynden in Washington state was the grand prize winner of a contest that celebrates American downtowns. In 2017, your city could be next. Watch for news from Independent We Stand, an organization that exists to support locally owned businesses, about the second-annual America’s Main …

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