Employees are more satisfied with their jobs now than they have been in the past 10 years, according to a study by the Society for Human Resource Management (SHRM). The 2016 study, Employee Job Satisfaction and Engagement, reports that 88-percent …
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Lowe’s has created a series of videos that will turn its customers’ phones upside down—literally. The new “FlipSide” videos from the big box are short videos that simultaneously show what happens when a homeowner does and doesn’t do common household …
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Nicole Daniels is a cashier and works the paint counter at Harris Ace Hardware. She’s used to helping customers; that’s her job. But customer service became far more important in January than it had ever felt to Daniels before. A …
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This year marks the 20th anniversary of the North American Retail Hardware Association’s (NRHA) Young Retailer of the Year awards program. To celebrate, we’re checking in with a few past winners to see what they’ve been up to, both personally …
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The National Association of the Remodeling Industry has identified five trends in home remodeling this year. Those trends are: Universal Design Homeowners are making modifications to their houses so they can live at home as they age. These home updates are intended to accommodate long-term health …
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Joughin Hardware has been its community’s primary resource of DIY project advice and household problem solving for 139 years. “We’ve been an important part of our community for all of these years because if people have a problem, they know we can help them fix …
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Recent shootings and other workplace violence on the news are enough to make any store owner uneasy, but some practical steps in parking lots can improve security for your employees and customers. Incidents of workplace violence have not been tracked thoroughly, but some data from 2003 to 2008 …
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Do it Best Corp. can add one more country to its list of more than 50 around the world where its stores operate. Attken Do it Center will open in May in Saudi Arabia, becoming the first of the co-op’s …
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