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Crowder Bros. Ace Hardware Makes a Good Call on Customer Experience

customer experience

For Tyler Saxey, one visit to his local Ace Hardware store made a huge impact and turned him into a loyal customer for life. Saxey is no stranger to customer service. He currently works in customer experience at Foot Locker, …

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NRF Study Finds Retail Shrink Is a $100 Billion Problem 

retail shrink

In its annual retail survey, the National Retail Federation (NRF) found that retail shrink is an almost $100 billion problem. NRF’s Retail Security Survey is an annual survey of retail loss prevention professionals that covers national retail security issues such …

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HIRI Predicts Deceleration of Home Improvement Spending Through 2024

deceleration home improvement spending

The Home Improvement Research Institute (HIRI), the nation’s leading resource for market research concerning the home and building products industry, has forecasted the current national inflation bulge will lead to a deceleration in home improvement spending. Growth in the total …

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Eli Bliffert to Receive a 2023 Wisconsin Titan 100 Award

Eli Bliffert, vice president of Bliffert Lumber & Hardware, has been named a 2023 Wisconsin Titan. The Titan 100 program recognizes Wisconsin’s Top 100 CEOs & C-level executives. Bliffert represents one of the area’s most accomplished business leaders in his …

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Buchheit Acquires 12 New Retail Locations

Buchheit acquires

The Buchheit Family of Companies announced its acquisition of 12 retail locations formerly owned by Orscheln Farm & Home Company. Buchheit obtained these stores through the acquisition of Orscheln by Tractor Supply Company. The 12 locations are part of a …

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Wallace Hardware Fall Dealer Market Continues Anniversary Celebration

Wallace Fall Dealer Market

Wallace Hardware continued its 100th-anniversary celebration at the 2022 Fall Dealer Market, which took place Sept. 27-29 at the Sevierville Convention Center in Sevierville, Tennessee. The company and attendees got a special treat with Grand Ole Opry members Marty Stuart …

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Bomgaars Acquires 73 Stores Making It the 2nd Largest Farm Retailer in the U.S.

Bomgaars

Based in Sioux City, Iowa, Bomgaars recently acquired 73 stores from Missouri-based Orscheln Farm and Home, making it the second largest farm and ranch retailer in the U.S. behind Tractor Supply Co.  “Today, we are pleased to announce that after …

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Raspberry Blush Picked as Benjamin Moore 2023 Color of the Year

Raspberry Blush

Benjamin Moore chose Raspberry Blush as its Color of the Year for 2023. The saturated red-orange enlivens our surroundings while awakening our senses with charismatic color. This vivacious color is unapologetic in its boldness as it encourages a confident color …

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