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See Something, Say Something In mid-September, three men entered Lyell Crest True Value and bought pipe caps, pipe nipples, cable ties, roofing nails, electrical tape, timers, wooden matches and wire. At the checkout counter, the trio asked the cashier if …

To view a PDF of this story, click here. Conference Reveals Insights Into Industry Challenges, Opportunities As a group, independent home improvement retailers are optimistic about the near future, with 78 percent saying they expect to see sales increase over …

To view a PDF of this story, click here. When you look throughout your store, one asset is clearly more important than all the others: your employees. Without them, it doesn’t matter how great the building looks, how well the …

To view a PDF of this story, click here. By Renee Changnon, rchangnon@nrha.org Balancing Businesses The town of Troy, Montana, is home to about 1,000 people. If you passed through, you wouldn’t find a traffic light, but any local could point …

To view a PDF of this story, click here. In the June 1968 issue of the magazine, then-managing editor John J. Sullivan tried his hand at shoplifting from a few independent stores, just to see how easy it was to …

Think about the top three business challenges you’re currently facing. Is finding good employees one of them? To help you find a solution to that challenge, the North American Retail Hardware Association (NRHA) and ZipRecruiter have partnered to offer independent …

When customers walk through the doors of Ganahl Lumber in Anaheim, California, they are immediately taken back to the earliest days of the family-owned business, which is still a thriving enterprise. To encourage customers to learn about the history, the entrance of the …

Financial institutions and retailers are revisiting a disagreement over limits on credit card swipe fees, Reuters reports. The Dodd-Frank Act, which became law in 2010, established regulations within the financial services industry. One of those regulations was a limit on how much …