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NRHA and Member Insurance Form Partnership

Member Insurance

The North American Retail Hardware Association (NRHA) and Member Insurance Agency have created a partnership to provide new services to NRHA members. Under the terms of the agreement, which is effective Oct. 1, Member Insurance Agency will provide insurance services and …

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National Hardware Show Announces Changes for 2016

In 2016, the National Hardware Show® will be returning to its 2014 show floor layout, changing in response to research and customer feedback. The National Hardware Show had occupied the central and north halls in the Las Vegas Convention Center for many years. However, the …

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Major Regional Chain Joins True Value

True Value Company announced today that Busy Beaver Home Improvement Centers has joined the co-op as its newest member. “We’re thrilled for our customers and associates that Busy Beaver will now partner with True Value,” Busy Beaver CEO Joe Kallen says. …

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Customer Service: The Moneymaker

Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit …

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Lawn and Garden Trends Spotted at IGC East

Hardware Retailing representatives, Graeme Haase and Sara Logel, attended the Independent Garden Center Show (IGC East) in Baltimore at the beginning of August. While at the show, they listened to Martha Stewart’s keynote speech, sat in on educational seminars and walked the …

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CEO’s Message at Ace Convention: Take Risks

Ace Hardware

Ace’s revenue growth was fresh news at the Ace Hardware Fall 2015 Convention, but CEO and president John Venhuizen offered a warning to retailers: don’t get comfortable. On Wednesday, the cooperative reported revenue growth of 6.5 percent in its second quarter. …

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Lowe’s Reports Second Quarter Results

Lowe’s Companies, Inc. released second quarter sales and earnings results this week. The big box reported sales for the second quarter increased 4.5 percent to $17.3 billion from $16.6 billion in the second quarter of 2014. Comparable sales increased 4.3 percent. …

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