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In-Store Experiences Are Still Relevant

More than ever, consumers are looking to brick-and-mortar stores for an experience that helps them validate their final purchasing decisions, despite their extensive online retail options. TimeTrade, an online appointment scheduling software company, recently conducted a survey of 1,029 consumers …

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True Value Makes Customer Service a Priority

During the month of June, True Value Company began hosting one-day certification training workshops for its members across the U.S. There will be 67 sessions held during June and July and more to come in August. The training workshops were announced at …

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Home Improvement Retail Sales Increase in May

U.S. retail and food services sales increased in May, up an estimated 2.7  percent from May 2014 — but the home improvement industry’s numbers were even better. Building materials and gardening supplies sellers saw retail sales go up by 4.8 percent year over year, and …

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Fuller Center for Housing Helps Retailers Give Back

Finding ways to become an integral part of a community is key to your success as an independent home improvement retailer, and working with an organization that serves your community and uses the skills and products available through your business could be a natural fit. The …

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Marvin’s New Store Will Repurpose Wal-Mart Building

Marvin’s Building Materials & Home Centers is renovating a former Wal-Mart store in Georgia to open as a new Marvin’s location. The store will be a 30,000-square-foot home center with an attached lawn and garden center and drive-thru lumberyard. It will offer a complete …

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Lumber Liquidators Exec Out Amid Leadership Overhaul

Lumber Liquidators is reorganizing its executive staff after facing federal investigations, public criticism and lawsuits due to accusations that the company sold flooring that contains unsafe amounts of formaldehyde. The leadership shakeup includes terminating William Schlegel, chief merchandising officer, this week. His …

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Compete on Pricing

To remain competitive in today’s home improvement industry, all facets of your business must be top-notch and meet the needs of your market. Offering excellent customer service, while important, will not overcome high prices and a limited product mix. Today’s …

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House-Hasson Offers Technology Seminar

House-Hasson is offering a technology seminar to retailers attending its summer dealer market. The seminar topics include CipherLab’s hand-held portable devices for making electronic orders at dealer markets; how retailers can best use their own websites for e-commerce; and E-Toolbox, a …

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