News

For the fourth installment of Renee on the Road, staff members from the North American Hardware and Paint Association toured Ohio home improvement retailers and a paintbrush manufacturer. Joining retail engagement specialist Renee Changnon on this trip were associate editor …

After two years without meeting together in person, the 2022 Eisenwarenmesse International Hardware Fair is back, bringing innovations and trends in the hard goods industry. From Sept. 25-28, over 2,000 suppliers from over 40 countries will showcase their innovations, including …

Store planning and layout can be a daunting task to develop a strategy for, but it is also instrumental to a successful operation. Hardware Retailing spoke with Gary Petz, vice president of Discovery Retail Group, about store planning and layout …

In the August 2022 edition of Hardware Retailing, retailers were introduced to three different technologies that can improve employee efficiency and customer service. One of those retailers, Adam Gunnett from Busy Beaver Hardware, shared about the operation’s autonomous robot. Below, …

Bringing together retail industry players from around the country, the National Retail Federation’s (NRF) Retail Advocates Summit gave retailers an opportunity to directly connect with policymakers. A highlight of this year’s small business summit was The Retail Experience, featuring six …

Representatives for the North American Hardware and Paint Association (NHPA) are taking the association on the road—in stores and on industry show floors in the U.S. and Canada, and even further abroad. NHPA chief operating officer and publisher Dan Tratensek …

Giving employees feedback about their job performance can be tricky waters to navigate for the inexperienced manager. Done correctly, kind and clear criticism can lead to growth and development. Mishandled, critical feedback can be a bad experience that divides a …

When you notice an employee doing an exceptional job or going above and beyond their normal duties, thank them. Let them know you notice and appreciate their efforts. You might even want to go a step further and offer a …