News

In the August 2022 edition of Hardware Retailing, retailers were introduced to three different technologies that can improve employee efficiency and customer service. One of those retailers, Adam Gunnett from Busy Beaver Hardware, shared about the operation’s autonomous robot. Below, …

Bringing together retail industry players from around the country, the National Retail Federation’s (NRF) Retail Advocates Summit gave retailers an opportunity to directly connect with policymakers. A highlight of this year’s small business summit was The Retail Experience, featuring six …

Representatives for the North American Hardware and Paint Association (NHPA) are taking the association on the road—in stores and on industry show floors in the U.S. and Canada, and even further abroad. NHPA chief operating officer and publisher Dan Tratensek …

Giving employees feedback about their job performance can be tricky waters to navigate for the inexperienced manager. Done correctly, kind and clear criticism can lead to growth and development. Mishandled, critical feedback can be a bad experience that divides a …

When you notice an employee doing an exceptional job or going above and beyond their normal duties, thank them. Let them know you notice and appreciate their efforts. You might even want to go a step further and offer a …

After over 115 years in business, Bliffert Lumber & Hardware announced the partial sale of the company to its employees via an employee stock ownership plan (ESOP) representing the Bliffert employees. In the announcement made on April 10, 2022, company …

Martin and Kathleen Clark, owners and operators of Martin’s Hardware & Building Supply in Bristol and Middlebury, Vermont, have agreed to sell their business to the Aubuchon Company, the oldest and largest family-owned hardware store chain in America. “Martin and …

Boasting two centuries of serving its customers and its community, Spalding Ace Hardware hosted a community event in June to celebrate its major milestone anniversary. The 200th anniversary celebration included in-store specials, discounts and giveaways. After shopping the sales and …