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2019 state of independents conference

Make the Most of the 2019 State of Independents Conference

The 2019 State of Independents Conference on Dec. 5 is the perfect chance for retailers, wholesalers and channel partners to unite and share ideas for success in 2020 and beyond.

Held at the North American Retail Hardware Association (NRHA) headquarters in Indianapolis, this daylong conference is packed with retailer-led presentations, industry research and panel discussions aimed at helping independent home improvement retailers prosper.

Nov. 22 is the final day to ensure you receive the best room rate. Availability is first come, first served, so book your accommodations now.

An Evolving Industry: Global Changes at a Local Level

At the 2019 State of Independents Conference, presentations will focus on how retailers can ensure they’re meeting the needs of diverse consumer demographics; how increasing labor costs affect the channel and the many ways emerging retail technology is providing new paths to success.

  • Matthew Mazzone of Mazzone Ace Hardware will share how his community’s evolution has led him to think different to best serve the diverse needs of his customer base.
  • Dawn Ernst of Buchheit will reveal how an internal employee management program, Snapshot, helped improve business operations and culture.
  • Eric Hassett of Hassett Ace Hardware and Matt Woods of Woods Hardware will discuss how they’re integrating new retail tech to streamline their operations and serve customers intuitively.
  • Plus, hear industry-specific research from NRHA executive vice president Dan Tratensek and Jim Robisch, senior partner of The Farnsworth Group, to find new ways to capture sales in 2020.

Check out a complete overview of this year’s itinerary.

Take the Next Steps

Time is running out to reserve your spot at the 2019 State of Independents Conference Dec. 5 in at NRHA headquarters in Indianapolis. Get more information on the event and click here to reserve your room today.

About Todd Taber

Todd is trends editor for Hardware Retailing magazine. He graduated from Indiana University where he majored in journalism and French. Throughout his career, he has aimed to highlight small businesses and their community value. He joined NRHA in 2017.

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