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Make Training Part of Your 2020 Growth Strategy

What’s your training goal for the new year? The North American Retail Hardware Association (NRHA) makes executing a plan easy, no matter how many team members you have or where there are opportunities in your operation for additional education.

Here are highlights from some of NRHA’s 10 comprehensive online courses, available only to NRHA Training Members. Click here to learn more about accessing these resources and how they will benefit your operation.

NEW: Basic Retail Pricing
This course provides a high-level view of pricing fundamentals and shows the connection between your pricing strategy and your overall profitability.

Basic Training in Merchandising
This course teaches merchandising fundamentals and explains how your staff can maximize the impact of every display.

Basic Training in Hardware Retailing
This course teaches the benefits of common products, along with selling skills and frequently asked questions about eight core hardlines categories.

Basic Inventory Management
This course offers an overview of the basic concepts and best practices of managing inventory in a home improvement store.

Basic Retail Accounting
This course explains components of common financial statements. Business owners and employees involved with financial management will benefit from this course.

Trainer’s Corner: Leadership

A strong team leads to lower turnover and higher productivity. Strengthen the leadership capabilities of your managers to build up your entire team of employees.

NRHA gives you the opportunity to develop your key employees to be better managers and take the next step in their careers. The Foundations of Leadership Program is a 16-week, online leadership development course designed to cultivate leaders within your business. It was developed with guidance from leading independent home improvement retailers and course instructors who specialize in leadership development and entrepreneurship.

The online course is divided into six learning modules, each of which can be completed within a two-week period to accommodate students’ busy schedules. Students are also encouraged to collaborate with others in the class and with instructors to enhance the learning experience.

If you want to start developing the next generation of leaders, there’s still time to register for the Spring 2020 Session. The registration deadline for that session is Jan. 3, 2020, so reach out today to get started.

To learn more, visit nrha.org/fol or contact Scott Wright, executive director of the NRHA’s Retail Leadership Institute, at swright@nrha.org.

About Melanie Moul

Melanie Moul
Melanie is the managing editor for Hardware Retailing magazine. She worked in central Pennsylvania for several years after college and returned to the Hoosier State in late 2016 to join the NRHA team. In her spare time, she enjoys testing new recipes and watching online makeup tutorials. She and her husband are raising their son and two fur children in Indianapolis.

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