Merchandising

Roofing, siding and insulation are some of the major projects homeowners may know they need to do around the house, but sometimes they need encouragement to get started. Caleb Wiggins, manager of the Saskatoon Co-op Home Centre in Saskatoon, Saskatchewan, …

Not all store fixtures have to be expensive to be effective. For Leigh Ann Akard, some of the most eye-catching displays she has are pieces of furniture repurposed to hold merchandise. Akard uses the center section of Akard True Value …

Because I work for the North American Retail Hardware Association (NRHA), I can’t help getting excited when I unexpectedly come across a locally owned hardware store in a foreign city. That’s true even when I’m on vacation with my family. In November, while I was living …

One way to keep loyal customers coming back is a rewards or loyalty program. But with so many companies offering loyalty programs today, you want to make sure yours stands out. Customers at Family Farm & Home, which has more …

When Megan and Brent Melby, co-owners of Melby’s Home Center in Scandia, Kansas, wanted to get rid of some old inventory, they found a creative way to use several pieces at once: by building a busy board for kids. Busy …

Visitors to Wangler Ace Hardware in Fort Recovery, Ohio, may feel like they’ve stepped back in time as they walk through the store, looking at endcaps that tell the story of past generations. Wangler Ace is a fifth-generation family hardware …

When customers walk into Gladieux Do it Best Home Center, they are greeted by the usual hardlines offerings, outdoor power equipment and pet supplies—as well as one niche customers might not expect. That unique niche is a model train department, …

Endcaps are some of the most valuable pieces of real estate in your store. A well-stocked, well-designed endcap can set the tone for the rest of the store. Too many retailers simply use these spaces as extensions of their regular …