Ace Hardware recently announced the launch of a new company division designed to share the brand’s customer service strategies with businesses and organizations around the world.
The co-op’s goal for the Ace Center for Excellence is to provide professional speakers and workshop facilitators to teach companies how to improve customer experiences.
The new division was inspired by “Amaze Every Customer Every Time,” a book written by customer service expert Shep Hyken. The book describes how businesses can learn from Ace Hardware to achieve high customer satisfaction.
The Ace Center for Excellence team will offer workshops and keynote speakers to teach companies about the co-op’s customer service strategies.
For more information on the Ace Center for Excellence, click here.