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On the Web: October 2021

There’s much more to discover from the October 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

Making Contact

As COVID-19 disrupted retail, contactless commerce emerged as a safe alternative to in-store shopping. On Page 28, read how Chad Ayers, owner of Allendale True Value, refined his contactless offerings and head online to learn more about the new pillar of retail.

Contactless Technology
Watch a video from Epicor to learn how you can use new technology to improve your contactless commerce potential.

Harnessing the Web
Discover how brothers Brett and Derek Satterfield found success online while still providing excellent in-store customer service.
Electrical Essentials
Discover five must-have tools your DIY customers need to complete electrical jobs safely and efficiently.
Fire Safety Starts at Home
Promote fire safety and boost sales during National Fire Prevention Week from Oct. 3-9 by sharing these fire safety tips with your customers.
Repair and Restore
Offering lamp repair services fulfills a need and adds another layer of customer service to your store. Learn best practices for success with this niche service.

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About Hans Cummings

Born in Indiana and raised in Indiana, Germany and Virginia, Hans has worked for NRHA since 2001. He has a B.A. in English from Indiana University and is a published fantasy and science-fiction author. His hobbies include cooking, especially smoking meats, tabletop and video games and supporting space sciences and science education.

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