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On the Web – October 2023

Mission: Engagement
Recent studies show that half of today’s workforce is disengaged, which can cause major issues in an operation. Turn to Page 22 in the October issue to learn techniques to engage employees, and check out the stories below to see how culture and training are key to employee retention.

Positive Career Results
Meet two retailers who turned their part-time jobs into full-time careers thanks to a positive company culture.

Mindful Managers
Train managers to be collaborative, receptive and engage with employees to increase retention and improve company culture.

Think Outside the Box
Retailers from outside the home improvement industry share different ways to engage employees.


CATEGORY
Growing Garden Trends
Give guidance to customers exploring low-maintenance lawn and garden solutions.


OPERATIONS
Tackling Innovation
Retailers don’t need a full IT team to find success with innovation. Learn how retailers can implement end-to-end technology solutions without a vast internal team.


PODCAST
Meet the Young Retailer of the Year Honorees
With a record 11 retailers, this year’s class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the third in the five-episode series, we’ll meet Austin Diehl and Katie Prus and hear about the ways they want to improve their operations and better serve customers.

Visit the website to listen: YourNHPA.org/podcast

About Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor for Hardware Retailing magazine. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, going to concerts, boating and cheering on the Cleveland Indians.

Check Also

On the Web: September

There’s much more to discover from the September edition of Hardware Retailing. Browse the links …