COVID-19 Updates
Home » Operations

Operations

Newly Updated: Stream All NRHA Town Hall Sessions

nrha town hall

The North American Retail Hardware Association (NRHA) is hosting regular town hall sessions via Zoom to help independent home improvement retailers and channel partners stay informed amid COVID-19. In the first NRHA Town Hall covering COVID-19, retailers shared how their …

Read More »

3 Ways to Manage Crisis Through Leadership

Crisis Leadership

Great leaders rise up in times like this. They elevate because leadership excellence in times of crisis is very much the same as it is in normal times. However, no one is perfect, and there are some nuances to crisis …

Read More »

Small Businesses Are the Essential Economy

Small Business Economy

Small businesses are often called the backbone of the American economy, but never has that truth been clearer than during this pandemic. In addition to sickening millions of people, the outbreak abruptly crippled much of the global economy. The downturn …

Read More »

3 Quick Ways to Prepare for the Unexpected

Prepare Unexpected

The COVID-19 pandemic has required many business operators to test their agility to the extreme. There have been numerous stories about retailers supporting their community members with supplies to stay safe at home and providing frontline workers with supplies to …

Read More »

Expert Column: How Essential Retailers Are Leading the Way Into Reopening

essential retailers

Across grocery, pharmacy, home improvement and select other sectors, essential retailers are leading the way to reopen the world as we enter Phase 3 (“management”) of the COVID-19 pandemic. We estimate that this phase will last from now into early …

Read More »

What Makes an Appliance Buyer?

appliance buyers

According to a recent survey from the Home Improvement Research Institute (HIRI), appliance buyers have certain characteristics and preferences. Appliances can be a competitive category, but there may be an opportunity in your community as department stores close or people …

Read More »

A Review of Appliance Trends

appliance trends

According to a recent survey from the Home Improvement Research Institute, 44 percent of appliance purchases went to big-box stores when they were in the market for a new large appliance. While those sales represent a significant segment of the …

Read More »

Keep Business on Course With Employee Development

employee development

Julie Schweber, senior knowledge adviser with the Society for Human Resource Management, says keeping your business on track during the COVID-19 pandemic is critical. One way to maintain continuity with your business is by upholding traditional HR activities, like performance …

Read More »