Operations

Are you looking for ways to encourage and retain your managers, supervisors and key employees? Today’s workers are looking for companies that are willing to invest in them, and the North American Hardware and Paint Association’s (NHPA) Foundations online training …

Hand and power tools have the potential for powerhouse sales no matter the size of your business or your community. Being knowledgeable, hosting events and advertising aggressively are just some of the strategies that can turn this basic core category …

Next Chapters: Explore three business transition strategies for your operation at hardwareretailing.com/business-transition-strategies. Selling an independent family business can be an emotional process, and it can become even more emotional when selling to an outside buyer. Learning where to find an …

Color plays an important role in driving traffic to your paint department. Use the following steps to boost sales and encourage customers to try something new. Create the space. Retailers who have been successful in selling paint have created paint …

Cyber attacks put individuals and companies at risk and threaten the financial security of businesses and the economy. According to Statista, nearly a quarter of the companies that have experienced a cyberattack have lost between $50,000–$99,999. Among the surveyed companies, …

At the speed technology changes, it may seem impossible to keep up with what’s best for your operation or even know where to start. It may seem as though the minute you implement the latest and greatest solution, it’s already …

While you may understand the importance of adding technology to your operation to become more efficient and profitable, knowing where to start implementing new technologies can be intimidating. Eric Hassett, owner of Hassett Hardware, which has five stores in the …

Investing in categories that are consistent traffic-drivers, like fasteners, can lead to more satisfied and loyal customers and increased sales. Offering a specialized selection of products and providing purchasing flexibility plus high-quality customer service are some of the strategies that …