Operations

In the February issue of Hardware Retailing, retailers shared their insights on how they assess their technology needs, find technology solutions and implement those programs in their operations. One way leadership can determine if technology is a good fit or …

Participate in the Q4 Independent Retailer Index survey! The Independent Retailer Index, developed by the North American Hardware and Paint Association (NHPA) in partnership with The Farnsworth Group, serves as a regular measure of the independent channel’s performance. Discover how …

Some skills are learned over a lifetime, so for younger generations, like Gen Z, developing DIY skills is still to come. Being aware of and promoting the skills where Gen Zers are lacking, along with the products they need to accomplish …

With the recent uncertainty in lumber pricing due to the pandemic and continuing supply chain issues, optimizing your LBM category is essential to its success. M&M Lumber Co. was established in 1964 in Tulsa, Oklahoma, by Jim McKellar Sr. and …

With ongoing labor shortages and hiring challenges, keeping your business properly staffed can be a daunting task. According to the World Economic Forum, there are currently more than 10.7 million job openings but only 5.7 million potential employees to fill …

Not every job description is created equal. While entry level positions, such as the sales associate position broken down on Page 44, are generally the same, management positions can be diverse. Managers are required to have different qualifications, such as …

In an effort to better serve its customers, Lancaster released a new online store and ordering platform. Senior marketing coordinator lead Nick Weiner​​ says the company worked closely with software developer Chris Bevan to create the new site, which will …

The Independent Retailer Index, developed by the North American Hardware and Paint Association (NHPA) in partnership with The Farnsworth Group, serves as a regular measure of the independent channel’s performance. Discover how your business is faring and determine where you …