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Operations

Making the Most of Anchor Brands

There are often multiple factors that drive consumers to make a purchase. Sometimes price points, durability and convenience are the main motivation. Then again, sometimes pure brand recognition can secure a sale and let them show off to their friends. …

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3 Reasons to Develop a Digital Marketing Strategy

digital

Lynn Switanowski, founder and president of Creative Business Consulting Group, has spent her career helping independent businesses in many industries grow sales and increase profits while appealing to a changing consumer market. Hardware Retailing talked to Switanowski about why retailers …

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3 Ways to Protect Your Business From a Data Breach

secure data

Hardware Retailing recently talked to Daniel Eliot, director of education and strategic initiatives for the National Cyber Security Alliance to learn the truth about how cybersecurity impacts small business. Eliot also gave advice on how independent home improvement operators can …

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NRHA Plan Makes Health Insurance Easy

health insurance

Offering competitive health insurance benefits can help a small business stand out in a field of employers. While there is plenty of time before renewal season in January, use the next few months to look at your current insurance offerings …

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4 Truths About How Cybersecurity Impacts Your Business

To learn more about how cybersecurity impacts small businesses, Hardware Retailing talked to Daniel Eliot, director of education and strategic initiatives for the National Cyber Security Alliance. For insights into three actions you can take today to protect your business …

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An Evolution in Customer Experience

customer experience

Offering a standout in-store customer experience is a rapidly evolving competition between independent retailers and national or global chains. That experience is also stacked against the convenience of online retailers. But what should differentiation, especially for small businesses, look like? …

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4 Ways the Foundations of Leadership Program Helps Retailers Excel

online leadership training

The North American Retail Hardware Association (NRHA) has a full range of resources to help independent home improvement retailers prosper. One of the most versatile options is the Foundations of Leadership program, an online leadership training course that aims to …

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3 Retailers Lead Local Parade

local

Many retailers are leaders in their businesses and in their local communities, but it’s not every day they get to show off that leadership in a parade. The management team of Pacific Ace Hardware in Vacaville, California, had that opportunity …

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