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Discover 3 Benefits From the Cost of Doing Business Study

cost of doing business study

There are only days left to participate in the Cost of Doing Business Study, an annual financial benchmarking tool that delivers powerful data to independent home improvement center, hardware store and lumberyard operators. Each year, independent operators across the U.S. …

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4 Ways to Raise Your Transaction Size

As floor manager at Annapolis Home Hardware Building Centre in Annapolis Royal, Nova Scotia, Victoria Cook-Cranton has spent the last two years on a campaign to increase the average transaction size at her store. Now, the owners of the business …

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CDC Guidance for COVID-19 Cases in the Workplace

covid-19 cases in the workplace

As the U.S. passes more than 3.7 million confirmed cases of COVID-19 nationwide, understanding how an employee testing positive will affect your business is crucial. The Centers for Disease Control and Prevention (CDC) have released an FAQ to help business …

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4 De-escalation Strategies for Retail Workers

de-escalation strategies for retail

In the past few weeks, a spate of confrontations at retail establishments has made clear the importance of training your team to de-escalate potentially hostile situations. Helping employees at all levels calm customers and soothe situations can be a critical …

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Get the Clearent Virtual Terminal and Paylink

Clearent Virtual Terminal

NRHA’s payment processing partner, Clearent, is now offering their Virtual Terminal and Paylink for free when you sign up by July 31. Paylink is an easy and safe way for retailers to accept online payments. It allows businesses to send …

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Newly Updated: Stream All NRHA Town Hall Sessions

nrha town hall

The North American Retail Hardware Association (NRHA) is hosting regular town hall sessions via Zoom to help independent home improvement retailers and channel partners stay informed amid COVID-19. In the first NRHA Town Hall covering COVID-19, retailers shared how their …

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3 Ways to Manage Crisis Through Leadership

Crisis Leadership

Great leaders rise up in times like this. They elevate because leadership excellence in times of crisis is very much the same as it is in normal times. However, no one is perfect, and there are some nuances to crisis …

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Small Businesses Are the Essential Economy

Small Business Economy

Small businesses are often called the backbone of the American economy, but never has that truth been clearer than during this pandemic. In addition to sickening millions of people, the outbreak abruptly crippled much of the global economy. The downturn …

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