Operations

Return fraud is a growing cost for retailers, according to the National Retail Federation (NRF). Recent research from the trade association shows that the average loss per return fraud incident is $1,766. That amount is higher than the average loss …

The North American Retail Hardware Association (NRHA) is currently accepting nominations for the 22nd annual Young Retailer of the Year program. The program identifies and promotes the next generation of aspiring home improvement retailers and recognizes individual achievements in the …

If you’re like most retailers, you may often ask yourself how you can attract more millennial customers to your business. This generation is often generalized in broad strokes and described using negative words like lazy, entitled and delusional. However, millennial …

It’s no secret that for independent retailers, being present in the digital space is crucial to remain competitive. According to research presented at the 2017 State of Independents Conference, 65 percent of consumers say that if an item is available …

Click the image above to view a full PDF. Many entrepreneurs setting out to buy a business look for one that’s healthy, where risks are minimal and the probability for success is high. It’s a good, safe bet few would argue …

With technology rapidly developing, there are some major subjects related to payment processing that business owners need to be paying attention to as we enter the new year. To get clarification on some of the most talked about topics, Hardware Retailing …

Click the image above to view a full PDF. At Your Service Today’s consumer is often looking for ways to make life easier. Whether they are paying an accountant to file their taxes or requesting people to run their errands, …

Click the image above to view a full PDF. One size does not always fit all. Sometimes a customer’s needs are so specific that nothing other than a product so specialized it would not normally be part of a store’s …